Timothy Rosa Speaks at The Communicators Club on Crafting Customer Success Stories

For Immediate Release

For more information:
Elizabeth Wenglin
Senior Manager of Administration
+1 (781) 894-6700

Waltham, Mass.—March 12, 2013—Timothy Rosa Speaks at The Communicators Club on Crafting Customer Success Stories

The Communicators Club
The Communicators Club

Timothy Rosa, president and CEO of TRA360, will be speaking at the March 12th meeting of The Communicators Club (TCC) in Worcester, MA. The presentation entitled “Go Ahead and Brag! Bringing Your Customer’s Voice to Success Stories” will feature a 10-step customer success process used at TRA360; a Show and Tell of customer success stories in video, web, and PDF formats; and seven best practices for crafting customer success stories.

“This is a great topic,” Jean Jesensky, director of the TCC Program Committee commented. “A number of our members work directly with customers to tell their stories. Getting some practical advice from a pro like Tim will really help members of our organization.”

“I first attended a TCC event about a year ago and there was a genuine buzz in the room,” Mr. Rosa said. “I was really impressed by the caliber of the people, along with their friendly and open personalities. There’s a sense of camaraderie in the TCC that is very refreshing. I’m really looking forward to the presentation.”

About The Communicators Club

The Communicators Club (TCC) builds camaraderie and community among Central Massachusetts communications professionals. The Communicators Club today is a blend of the Society of Professional Communicators (founded in 1951 as the Worcester County Editors Council) and the former AdClub of Greater Worcester. The Communicators Club’s monthly programs provide professional development from industry experts, networking and other opportunities in a friendly, informal atmosphere where sharing information comes easy. To learn more, visit http://www.communicatorsclub.org/.

About TRA360

Located in Waltham, Mass. USA, TRA360 designs, develops, and delivers communications worldwide. Since 1991 TRA360 has completed thousands of projects for technology, life sciences, financial services, and Cleantech customers worldwide.

TRA360 uses its 3-D Process in five integrated practices: Technical Documentation; Online Learning; Regulatory Writing; Medical Writing; Marketing Communications. To learn more, visit www.TRA360.com or call +1 (781) 894-6700.